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Customer Support Jobs in Chicago, IL

36 openings · 9 companies · Updated November 12, 2026

Customer care, technical support and chat support jobs, day and night shifts.

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36 jobs

    • 5-7 Yrs
    • $99.8K–$130K a year
    • Chicago, IL

    NIQ is seeking a dynamic and visionary Senior Research Director of Customer Success to help support the North America Brand Consulting team. This role requires a minimum of 5-7…

    General Business · Product · Customer Success · Support

    1 day agoNew
    • 4+ Yrs
    • Pay not listed
    • Chicago, IL (Remote)

    Samsara’s Enterprise Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the…

    Product · Sales · Customer Success · Support · Operations

    6 days agoRemote
    • 6+ Yrs
    • Pay not listed
    • Chicago, IL (Remote)

    Samsara’s Select Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted…

    Product · Sales · Customer Success · Support · Operations

    6 days agoRemote
    • 7+ Yrs
    • Pay not listed
    • Chicago, IL; Seattle, WA (Remote)

    Samsara's Customer Success team is on the front lines of business value delivery by helping customers adopt our platform, realize measurable business value, and renew and expand with…

    Salesforce · Product · Sales · Customer Success · Support

    6 days agoRemoteContract
    • 10+ Yrs
    • Pay not listed
    • Chicago, IL (Remote)

    Samsara’s Strategic Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted…

    Product · Sales · Customer Success · Support · Operations

    6 days agoRemote
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    • Experience not stated
    • $160K–$185K a year
    • Chicago, IL (Remote)

    Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.

    Analytics · Product · Customer Success · Support · Legal

    1 week agoRemote
    • 5-9 Yrs
    • $156K–$198K a year
    • Chicago, IL; Austin, TX (Remote)

    🚀 About WRITER WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With…

    Delivery & customer success · Go · Salesforce · Product · Marketing

    1 week agoRemote
    • Experience not stated
    • $132K–$184K a year
    • Chicago, IL; Austin, TX (Remote)

    🚀 ABOUT WRITER WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With…

    Delivery & customer success · Go · Salesforce · Product · Marketing

    1 week agoRemote
    • 5+ Yrs
    • $184K–$225K a year
    • Chicago, IL; Austin, TX (Remote)

    🚀 About WRITER WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With…

    Delivery & customer success · Go · Salesforce · Product · Marketing

    1 week agoRemote
    • 5+ Yrs
    • $140K–$180K a year
    • Chicago, IL (Remote)

    Build a leveled, persona-based curriculum for associates, partners, knowledge managers, in-house counsel and administrators, with clear outcomes and assessments from first use to…

    Customer Experience · Product · Marketing · Customer Success · Support

    2 weeks agoRemote
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    • Experience not stated
    • Pay not listed
    • Chicago, IL; Dallas, TX

    Coach, mentor and manage a team of CSI specialists, building a culture of excellence, accountability and continuous learning. Set clear expectations, give regular feedback, manage…

    Product · Support · Legal

    2 weeks ago
    • 3+ Yrs
    • Pay not listed
    • Austin, TX; Chicago, IL; Dallas, TX +2 more (Remote)

    The Commercial Customer Success team supports hundreds to thousands of customers who depend on the Samsara platform daily. This team is dedicated to equipping every customer with the…

    Automation · Product · Sales · Customer Success · Support

    3 weeks agoRemote
    • Experience not stated
    • $125K–$145K a year
    • New York City, NY; Dallas, TX; Boston, MA +2 more (Remote)

    Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.

    Analytics · Automation · Product · Customer Success · Support

    3 weeks agoRemote
    • 3-5 Yrs
    • Pay not listed
    • Austin, TX; Chicago, IL; Dallas, TX +2 more (Remote)

    Samsara’s Customer Education is looking for a creative Senior Instructional Designer. You’ll be part of an energetic team that will play a key role in Samsara’s growth and our customers’…

    Product · Sales · Customer Success · Support · Operations

    4 weeks agoRemote
    • 2-4 Yrs
    • $90.7K–$108.8K a year
    • Austin, TX; Chicago, IL; Denver, CO +2 more

    Written-first customer support: Resolve technical inquiries primarily through email and ticket, and also through chat (Slack) and portal engagements. Join live triage sessions by video…

    Service Delivery - CSE · Security · Product · Support

    1 month ago
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    • 4+ Yrs
    • Pay not listed
    • Chicago, IL

    We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM delivers proactive workshops, business reviews, payments insights, and thought…

    Customer Success Management · Product · Marketing · Sales · Customer Success

    1 month ago
    • 5-8 Yrs
    • $69.8K–$95K a year
    • Chicago, IL (Remote)

    As a Senior Research Manager, you will serve as the primary owner of complex custom research programs for some of the world's most recognized brands. You will be responsible for…

    General Business · Analytics · Customer Success · Support

    1 month agoRemote
    • 7+ Yrs
    • Pay not listed
    • Chicago, IL

    Work cross-functionally to analyze and troubleshoot system challenges Define operating models for new Customer Success specialisms, including metrics, processes, and cross-functional…

    Sales Operations (SS&O) · Sales · Customer Success · Support · Operations

    1 month ago
    • Experience not stated
    • $113.7K–$144.8K a year
    • Chicago, IL

    About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe…

    Global Operations · Product · Marketing · Sales · Account Management

    1 month ago
    • 12+ Yrs
    • Pay not listed
    • Atlanta, GA; Chicago, IL

    About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to…

    Customer Success Management · Sales · Account Management · Customer Success

    1 month ago
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    • 12+ Yrs
    • Pay not listed
    • Chicago, IL

    About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to…

    Customer Success Management · Sales · Account Management · Customer Success

    1 month ago
    • 12+ Yrs
    • Pay not listed
    • New York City, NY; San Francisco, CA; Seattle, WA +2 more

    About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to…

    Customer Success Management · Sales · Account Management · Customer Success

    1 month ago
    • 6+ Yrs
    • Pay not listed
    • Austin, TX; Chicago, IL; Dallas, TX +2 more (Remote)

    Our Enterprise Select Customer Success Managers pick up where our Services team leaves off, working with our largest and most complex customers to drive adoption and maximize the…

    Product · Sales · Customer Success · Support · Finance

    1 month agoRemote
    • 6+ Yrs
    • Pay not listed
    • Austin, TX; Chicago, IL; Dallas, TX +2 more (Remote)

    Our Strategic Customer Success Managers pick up where our Services team leaves off, working closely with Samsara’s largest Fleet customers to understand their unique challenges, advising…

    Product · Sales · Customer Success · Support · Operations

    1 month agoRemote
    • Experience not stated
    • $208K–$225.3K a year
    • Chicago, IL

    About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe…

    Global Operations · Product · Sales · Customer Success · Finance

    2 months ago

About Customer Support Jobs in Chicago, IL

There are 36 open Customer Support jobs in Chicago, IL right now, posted by 9 employers, including Samsara, Stripe, Harvey and Writer. 5 of them were posted in the last seven days, and the newest on November 10, 2026.

Most openings ask for 3–5 years of experience; 1 suits entry-level candidates (0–2 years); 56% are remote and 0% hybrid; where employers publish pay, ranges run from $70K to $225K a year (median starting pay $132K); the skills asked for most are Product, Customer Success, Support, Sales and Operations.

Every listing comes from the employer's own careers page and is refreshed twice a day (last update November 12, 2026). Apply opens the employer's own application page; there is no sign-up and no fee.

36
open jobs
9
companies
5
posted this week
$132K
median starting pay

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Frequently asked questions

How many Customer Support jobs are open in Chicago, IL?

36 Customer Support jobs are open in Chicago, IL as of November 12, 2026, from 9 employers. The list is refreshed twice a day from the employers' own career pages, and closed openings are removed.

Which companies are hiring for Customer Support jobs in Chicago, IL?

Samsara (13), Stripe (11), Harvey (3), Writer (3), NielsenIQ (2), Agoda (1), Fastly (1) and Datadog (1), and 1 more. Use the Company filter to see one employer's openings.

How much do Customer Support jobs in Chicago, IL pay?

Among openings that publish pay (many US states require a pay range in the posting), yearly pay runs from $70K to $225K, with a median starting figure of $132K. Hourly rates are counted at 2,080 hours a year. These are the employers' published ranges, not guaranteed pay.

Are there entry-level Customer Support jobs in Chicago, IL?

Yes: 1 of these openings ask for 0–2 years of experience. Choose "0–2 years" under Experience to see them.

Can I work from home in these jobs?

20 openings are fully remote and 0 hybrid, as stated by the employer. Remote roles are open to people in the US unless the posting names specific states. Pick Remote or Hybrid under Work mode.

Do I need to be authorized to work in the US?

Most US employers ask that you are authorized to work in the United States; postings often say whether visa sponsorship is offered. Each job page shows who may apply when the posting says so; check the full posting before you apply.

How do I apply, and is it free?

Open a job and press Apply: it takes you to the employer's own careers page, where you apply directly. askjobs does not collect resumes, act as a recruiter or charge anything.

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