19 openings · 8 companies · Updated November 12, 2026
Customer care, technical support and chat support jobs, day and night shifts.
19 jobs
ROLE SUMMARY The Senior Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native…
Customer Support · Python · Java · Go · Golang
Lead and manage the Export Customer Service team to deliver exceptional service to customers and internal stakeholders. Ensure customer inquiries, requests, complaints and escalations…
Sales · Support · Accounting · Compliance · Supply Chain
1. Collaborate with marketing and Devrel to engage CodeRabbit community spaces—Discord, X, GitHub discussions, Reddit— for support-relevant posts and questions from developers.
Customer Support · Security · Product · Marketing · Support
1. Identify gaps in support operations and autonomously design, build, and deploy automation systems and AI-powered workflows that improve team productivity, customer satisfaction, and…
Customer Support · Security · Automation · Product · Support
Be responsible for handling billing-related customer inquiries, including subscriptions, payments, refunds, credits, invoices, and account changes. You will help customers navigate…
Customer Support · Security · Product · Customer Success · Support
As a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and…
Commercial Customer Success · Networking · Product · Sales · Customer Success
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll…
Enterprise Customer Success · Security · DevOps · Product · Account Management
Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Analytics · Automation · Product · Customer Success · Support
ABOUT CODERABBIT CodeRabbit is the governance and control layer for agentic software development, helping engineering teams trust the code they ship. AI can generate code faster than…
Analytics · Security · Product · Customer Success
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.…
Product · Sales · Support · Operations
S cope of Position: Assist Manager and Supervisor with all aspects of the Ocean Export Department, while ensuring the proper and timely movement of freight, while providing an…
Customer Service · Sales · Support · Compliance · Operations
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.…
Go · Data Science · Analytics · Product · Sales
At Freshworks, we're on a mission to help businesses delight their customers and employees through simple, powerful software. As we continue to grow our Enterprise business, we're…
Other · Product · Customer Success · Support
As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability…
Security · Product · Marketing · Sales · Customer Success
As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale,…
Commercial Customer Success · Networking · Product · Sales · Account Management
Build and lead Global Developer Success: Hire, coach, develop, retain, and performance-manage high-performing support engineers, managers, and specialists across tiers, regions, and…
Customer Support · Product · Sales · Support
We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy…
Support Engineering · Linux · Networking · Product · Support
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and…
Commercial Customer Success · Networking · Product · Sales · Customer Success
As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of…
Commercial Customer Success · Networking · Product · Sales · Account Management
There are 19 open Customer Support jobs in Massachusetts right now, posted by 8 employers, including Datadog, CodeRabbit, Temporal and Expeditors. 4 of them were posted in the last seven days, and the newest on November 9, 2026.
Most openings ask for 6–9 years of experience; 3 suit entry-level candidates (0–2 years); 21% are remote and 5% hybrid; where employers publish pay, ranges run from $80K to $292K a year (median starting pay $125K); the skills asked for most are Product, Sales, Support, Customer Success and Security.
Every listing comes from the employer's own careers page and is refreshed twice a day (last update November 12, 2026). Apply opens the employer's own application page; there is no sign-up and no fee.
19 Customer Support jobs are open in Massachusetts as of November 12, 2026, from 8 employers. The list is refreshed twice a day from the employers' own career pages, and closed openings are removed.
Datadog (6), CodeRabbit (4), Temporal (2), Expeditors (2), Toast (2), Harvey (1), Freshworks (1) and Anthropic (1). Use the Company filter to see one employer's openings.
Among openings that publish pay (many US states require a pay range in the posting), yearly pay runs from $80K to $292K, with a median starting figure of $125K. Hourly rates are counted at 2,080 hours a year. These are the employers' published ranges, not guaranteed pay.
Yes: 3 of these openings ask for 0–2 years of experience. Choose "0–2 years" under Experience to see them.
4 openings are fully remote and 1 hybrid, as stated by the employer. Remote roles are open to people in the US unless the posting names specific states. Pick Remote or Hybrid under Work mode.
Most US employers ask that you are authorized to work in the United States; postings often say whether visa sponsorship is offered. Each job page shows who may apply when the posting says so; check the full posting before you apply.
Open a job and press Apply: it takes you to the employer's own careers page, where you apply directly. askjobs does not collect resumes, act as a recruiter or charge anything.
