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Customer Support Jobs in New York

57 openings · 19 companies · Updated November 12, 2026

Customer care, technical support and chat support jobs, day and night shifts.

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57 jobs

    • 5+ Yrs
    • Pay not listed
    • New York City, NY

    MongoDB is helping define the next era of application development as organizations modernize legacy systems, build AI-native experiences, and power mission-critical workloads across…

    Technical Support AMER · Support

    2 days agoNew
    • Experience not stated
    • $105.1K–$130.6K a year
    • Denver, CO; New York City, NY; San Francisco, CA

    Work with internal and external stakeholders and will need to balance multiple requests. Success in this role directly ties to the value we provide our customers. What You'll Do:…

    Customer Success Management · Product · Marketing · Sales · Customer Success

    2 days agoNew
    • 6+ Yrs
    • $115.2K–$189K a year
    • New York City, NY; Austin, TX; Dallas, TX +2 more (Remote)

    ROLE SUMMARY The Senior Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native…

    Customer Support · Python · Java · Go · Golang

    2 days agoNewRemote
    • 3+ Yrs
    • $115K–$130K a year
    • New York (Remote)

    Own renewals and expansions across a named portfolio of accounts, driving net revenue retention and gross retention targets through proactive commercial engagement.

    Analytics · Product · Sales · Customer Success · Support

    2 days agoNewRemote
    • 5+ Yrs
    • $130K–$210K a year
    • New York City, NY; San Francisco, CA

    Build our technical learning library, including code walkthroughs, tutorials, labs, workshops, reference implementations, and instructor-led training

    Go · Automation · Product · Customer Success

    3 days agoNew
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    • 4+ Yrs
    • $245K–$280K a year
    • New York City, NY (Remote)

    Hire, lead, and develop a team of AI Deployment, including onboarding, coaching, performance management, and ongoing skill development

    LLM · DevOps · Product · Marketing · Sales

    3 days agoNewRemote
    • 5+ Yrs
    • $250K–$300K a year
    • San Francisco, CA; New York City, NY; Austin, TX

    Design segmentation, coverage and capacity models so each customer gets the service model that drives growth and headcount goes where it has the most impact

    Revenue Operations · Product · Customer Success · Support · Operations

    3 days agoNew
    • Experience not stated
    • Pay not listed
    • New York City, NY (Remote)

    We’re looking for an IT Support Engineer based out of our New York office. This is a hybrid role - 4 days per week on-site and one day working from home.

    Engineering & Product · Product · Support · Operations · Procurement

    6 days agoRemote
    • 10+ Yrs
    • $570K–$675K a year
    • San Francisco, CA

    Be responsible for leading and developing a talented post-sales Customer Success and Support team, who are the primary owners of business and technical relationships with our customers.…

    Revenue · Machine Learning · Security · Product · Sales

    6 days agoRemote
    • 5+ Yrs
    • Pay not listed
    • New York City, NY

    Our CS Operations team, part of our broader Customer Operations team, strives to help our Customer Success organization scale and grow faster. This function will act as a key business…

    Customer Strategy & Planning · Tableau · Sales · Customer Success · Finance

    1 week ago
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    • 5+ Yrs
    • $205.3K–$259.6K a year
    • New York City, NY (Remote)

    🚀 About WRITER WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With…

    Delivery & customer success · Go · Salesforce · Product · Marketing

    1 week agoRemote
    • 5-9 Yrs
    • $174K–$220.1K a year
    • New York City, NY (Remote)

    🚀 About WRITER WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With…

    Delivery & customer success · Go · Salesforce · Product · Marketing

    1 week agoRemote
    • Experience not stated
    • $146K–$204K a year
    • New York City, NY (Remote)

    🚀 ABOUT WRITER WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With…

    Delivery & customer success · Go · Salesforce · Product · Marketing

    1 week agoRemote
    • Experience not stated
    • $180K–$210K a year
    • New York (Remote)

    WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re…

    Product · Sales · Customer Success · Support · Legal

    1 week agoRemote
    • Experience not stated
    • $180K–$210K a year
    • New York

    WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re…

    Product · Sales · Customer Success · Support · Legal

    1 week ago
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    • 5+ Yrs
    • $225K–$275K a year
    • New York City, NY

    We are looking for a proven Outcomes Architects Manager with a strategic and entrepreneurial spirit to join the GTM Team. As the Commercial OA Leader, you will play an important role…

    Outcomes Architect · Product · Customer Success

    1 week ago
    • 5+ Yrs
    • Pay not listed
    • New York City, NY

    MongoDB is helping define the next era of application development as organizations modernize legacy systems, build AI-native experiences, and power mission-critical workloads across…

    Technical Support AMER · Product · Support · Operations

    2 weeks ago
    • 4+ Yrs
    • Pay not listed
    • New York City, NY

    Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're…

    Figma Weave · Figma · Product · Account Management · Customer Success

    2 weeks ago
    • 10+ Yrs
    • $230K–$250K a year
    • New York (Remote)

    Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set…

    Product · Sales · Customer Success · Support · Legal

    2 weeks agoRemote
    • 10+ Yrs
    • $230K–$250K a year
    • New York (Remote)

    Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set…

    Product · Sales · Customer Success · Support · Legal

    2 weeks agoRemote
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    • 5+ Yrs
    • $88K–$132K a year
    • New York

    WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re…

    Customer Experience · Product · Support · Audit · Legal

    2 weeks ago
    • 5+ Yrs
    • $140K–$180K a year
    • New York

    Build a leveled, persona-based curriculum for associates, partners, knowledge managers, in-house counsel and administrators, with clear outcomes and assessments from first use to…

    Customer Experience · Product · Marketing · Customer Success · Support

    2 weeks ago
    • 3+ Yrs
    • Pay not listed
    • Boston, MA; New York City, NY

    As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll…

    Enterprise Customer Success · Security · DevOps · Product · Account Management

    3 weeks ago
    • Experience not stated
    • $272K–$302K a year
    • San Francisco, CA; New York City, NY (Remote)

    We’re looking for a highly autonomous systems engineer to own and improve the systems that support our government work, including Salesforce and related integrations. Government systems…

    Python · Java · Salesforce · Security · Automation

    3 weeks agoRemote
    • Fresher
    • Pay not listed
    • Buffalo, NY

    Want to help others get the healthcare and retail products they need?  Support a new tech product launch?  Move the machinery that will power a new plant or improve our…

    Customer Service · Go · Product · Support · Supply Chain

    3 weeks agoInternship

About Customer Support Jobs in New York

There are 57 open Customer Support jobs in New York right now, posted by 19 employers, including Harvey, Notion, Stripe and Anthropic. 9 of them were posted in the last seven days, and the newest on November 9, 2026.

Most openings ask for 3–5 years of experience; 2 suit entry-level candidates (0–2 years); 42% are remote and 0% hybrid; where employers publish pay, ranges run from $88K to $675K a year (median starting pay $160K); the skills asked for most are Product, Support, Customer Success, Sales and Marketing.

Every listing comes from the employer's own careers page and is refreshed twice a day (last update November 12, 2026). Apply opens the employer's own application page; there is no sign-up and no fee.

57
open jobs
19
companies
9
posted this week
$160K
median starting pay

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Frequently asked questions

How many Customer Support jobs are open in New York?

57 Customer Support jobs are open in New York as of November 12, 2026, from 19 employers. The list is refreshed twice a day from the employers' own career pages, and closed openings are removed.

Which companies are hiring for Customer Support jobs in New York?

Harvey (14), Notion (5), Stripe (5), Anthropic (5), MongoDB (4), Cursor (3), Writer (3) and Fastly (2), and 11 more. Use the Company filter to see one employer's openings.

How much do Customer Support jobs in New York pay?

Among openings that publish pay (many US states require a pay range in the posting), yearly pay runs from $88K to $675K, with a median starting figure of $160K. Hourly rates are counted at 2,080 hours a year. These are the employers' published ranges, not guaranteed pay.

Are there entry-level Customer Support jobs in New York?

Yes: 2 of these openings ask for 0–2 years of experience. Choose "0–2 years" under Experience to see them.

Can I work from home in these jobs?

24 openings are fully remote and 0 hybrid, as stated by the employer. Remote roles are open to people in the US unless the posting names specific states. Pick Remote or Hybrid under Work mode.

Do I need to be authorized to work in the US?

Most US employers ask that you are authorized to work in the United States; postings often say whether visa sponsorship is offered. Each job page shows who may apply when the posting says so; check the full posting before you apply.

How do I apply, and is it free?

Open a job and press Apply: it takes you to the employer's own careers page, where you apply directly. askjobs does not collect resumes, act as a recruiter or charge anything.

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