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Customer Support Jobs in New York City, NY

41 openings · 16 companies · Updated November 12, 2026

Customer care, technical support and chat support jobs, day and night shifts.

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41 jobs

    • 5+ Yrs
    • Pay not listed
    • New York City, NY

    MongoDB is helping define the next era of application development as organizations modernize legacy systems, build AI-native experiences, and power mission-critical workloads across…

    Technical Support AMER · Support

    2 days agoNew
    • Experience not stated
    • $105.1K–$130.6K a year
    • Denver, CO; New York City, NY; San Francisco, CA

    Work with internal and external stakeholders and will need to balance multiple requests. Success in this role directly ties to the value we provide our customers. What You'll Do:…

    Customer Success Management · Product · Marketing · Sales · Customer Success

    2 days agoNew
    • 6+ Yrs
    • $115.2K–$189K a year
    • New York City, NY; Austin, TX; Dallas, TX +2 more (Remote)

    ROLE SUMMARY The Senior Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native…

    Customer Support · Python · Java · Go · Golang

    2 days agoNewRemote
    • 5+ Yrs
    • $130K–$210K a year
    • New York City, NY; San Francisco, CA

    Build our technical learning library, including code walkthroughs, tutorials, labs, workshops, reference implementations, and instructor-led training

    Go · Automation · Product · Customer Success

    3 days agoNew
    • 4+ Yrs
    • $245K–$280K a year
    • New York City, NY (Remote)

    Hire, lead, and develop a team of AI Deployment, including onboarding, coaching, performance management, and ongoing skill development

    LLM · DevOps · Product · Marketing · Sales

    3 days agoNewRemote
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    • 5+ Yrs
    • $250K–$300K a year
    • San Francisco, CA; New York City, NY; Austin, TX

    Design segmentation, coverage and capacity models so each customer gets the service model that drives growth and headcount goes where it has the most impact

    Revenue Operations · Product · Customer Success · Support · Operations

    3 days agoNew
    • Experience not stated
    • Pay not listed
    • New York City, NY (Remote)

    We’re looking for an IT Support Engineer based out of our New York office. This is a hybrid role - 4 days per week on-site and one day working from home.

    Engineering & Product · Product · Support · Operations · Procurement

    6 days agoRemote
    • 5+ Yrs
    • Pay not listed
    • New York City, NY

    Our CS Operations team, part of our broader Customer Operations team, strives to help our Customer Success organization scale and grow faster. This function will act as a key business…

    Customer Strategy & Planning · Tableau · Sales · Customer Success · Finance

    1 week ago
    • 5+ Yrs
    • $205.3K–$259.6K a year
    • New York City, NY (Remote)

    🚀 About WRITER WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With…

    Delivery & customer success · Go · Salesforce · Product · Marketing

    1 week agoRemote
    • 5-9 Yrs
    • $174K–$220.1K a year
    • New York City, NY (Remote)

    🚀 About WRITER WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With…

    Delivery & customer success · Go · Salesforce · Product · Marketing

    1 week agoRemote
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    • Experience not stated
    • $146K–$204K a year
    • New York City, NY (Remote)

    🚀 ABOUT WRITER WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With…

    Delivery & customer success · Go · Salesforce · Product · Marketing

    1 week agoRemote
    • 5+ Yrs
    • $225K–$275K a year
    • New York City, NY

    We are looking for a proven Outcomes Architects Manager with a strategic and entrepreneurial spirit to join the GTM Team. As the Commercial OA Leader, you will play an important role…

    Outcomes Architect · Product · Customer Success

    1 week ago
    • 5+ Yrs
    • Pay not listed
    • New York City, NY

    MongoDB is helping define the next era of application development as organizations modernize legacy systems, build AI-native experiences, and power mission-critical workloads across…

    Technical Support AMER · Product · Support · Operations

    2 weeks ago
    • 4+ Yrs
    • Pay not listed
    • New York City, NY

    Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're…

    Figma Weave · Figma · Product · Account Management · Customer Success

    2 weeks ago
    • 3+ Yrs
    • Pay not listed
    • Boston, MA; New York City, NY

    As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll…

    Enterprise Customer Success · Security · DevOps · Product · Account Management

    3 weeks ago
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    • Experience not stated
    • $272K–$302K a year
    • San Francisco, CA; New York City, NY (Remote)

    We’re looking for a highly autonomous systems engineer to own and improve the systems that support our government work, including Salesforce and related integrations. Government systems…

    Python · Java · Salesforce · Security · Automation

    3 weeks agoRemote
    • Experience not stated
    • $125K–$145K a year
    • New York City, NY; Dallas, TX; Boston, MA +2 more (Remote)

    Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.

    Analytics · Automation · Product · Customer Success · Support

    3 weeks agoRemote
    • Experience not stated
    • Pay not listed
    • New York City, NY

    Provide technical support to Stripes, contingent workers, and vendors in person, by email, through Slack, and through the ticketing system, guiding users through troubleshooting and…

    CorpTech Customer Success · iOS · Automation · Customer Success · Support

    4 weeks ago
    • Experience not stated
    • Pay not listed
    • New York City, NY; San Francisco, CA (Remote)

    As our Digital Adoption & Lifecycle Manager, you'll own the communications that drive adoption, retention, and expansion across Mixpanel's customer base, with our digital-only customers…

    Customer Engineering · Analytics · Product · Marketing · Customer Success

    1 month agoRemote
    • 2-4 Yrs
    • $90.7K–$108.8K a year
    • Austin, TX; Chicago, IL; Denver, CO +2 more

    Written-first customer support: Resolve technical inquiries primarily through email and ticket, and also through chat (Slack) and portal engagements. Join live triage sessions by video…

    Service Delivery - CSE · Security · Product · Support

    1 month ago
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    • 7+ Yrs
    • $120.9K–$181.3K a year
    • San Francisco, CA; New York City, NY (Remote)

    WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re…

    Customer Experience · Product · Support · Legal

    1 month agoRemote
    • 12+ Yrs
    • Pay not listed
    • New York City, NY; San Francisco, CA; Seattle, WA +2 more

    About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to…

    Customer Success Management · Sales · Account Management · Customer Success

    1 month ago
    • 7+ Yrs
    • Pay not listed
    • Boston, MA; San Francisco, CA; New York City, NY +2 more

    As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability…

    Security · Product · Marketing · Sales · Customer Success

    1 month ago
    • Experience not stated
    • $135K–$180K a year
    • New York City, NY (Remote)

    As Notion’s product surface expands, we need a builder-teacher who can turn new capabilities into technically accurate education that helps customers confidently build with Notion. In…

    Customer Experience · Product

    2 months agoRemote
    • 6+ Yrs
    • Pay not listed
    • New York City, NY; Seattle, WA; San Francisco, CA +2 more

    We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and…

    Customer Success Management · Product · Marketing · Sales · Customer Success

    2 months ago

About Customer Support Jobs in New York City, NY

There are 41 open Customer Support jobs in New York City, NY right now, posted by 16 employers, including Notion, Anthropic, MongoDB and Stripe. 7 of them were posted in the last seven days, and the newest on November 9, 2026.

Most openings ask for 3–5 years of experience; 1 suits entry-level candidates (0–2 years); 37% are remote and 0% hybrid; where employers publish pay, ranges run from $91K to $302K a year (median starting pay $160K); the skills asked for most are Product, Customer Success, Support, Sales and Marketing.

Every listing comes from the employer's own careers page and is refreshed twice a day (last update November 12, 2026). Apply opens the employer's own application page; there is no sign-up and no fee.

41
open jobs
16
companies
7
posted this week
$160K
median starting pay

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Frequently asked questions

How many Customer Support jobs are open in New York City, NY?

41 Customer Support jobs are open in New York City, NY as of November 12, 2026, from 16 employers. The list is refreshed twice a day from the employers' own career pages, and closed openings are removed.

Which companies are hiring for Customer Support jobs in New York City, NY?

Notion (5), Anthropic (5), MongoDB (4), Stripe (4), Cursor (3), Writer (3), Fastly (2) and Temporal (2), and 8 more. Use the Company filter to see one employer's openings.

How much do Customer Support jobs in New York City, NY pay?

Among openings that publish pay (many US states require a pay range in the posting), yearly pay runs from $91K to $302K, with a median starting figure of $160K. Hourly rates are counted at 2,080 hours a year. These are the employers' published ranges, not guaranteed pay.

Are there entry-level Customer Support jobs in New York City, NY?

Yes: 1 of these openings ask for 0–2 years of experience. Choose "0–2 years" under Experience to see them.

Can I work from home in these jobs?

15 openings are fully remote and 0 hybrid, as stated by the employer. Remote roles are open to people in the US unless the posting names specific states. Pick Remote or Hybrid under Work mode.

Do I need to be authorized to work in the US?

Most US employers ask that you are authorized to work in the United States; postings often say whether visa sponsorship is offered. Each job page shows who may apply when the posting says so; check the full posting before you apply.

How do I apply, and is it free?

Open a job and press Apply: it takes you to the employer's own careers page, where you apply directly. askjobs does not collect resumes, act as a recruiter or charge anything.

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