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Customer Support Jobs in Austin, TX

16 openings · 7 companies · Updated November 12, 2026

Customer care, technical support and chat support jobs, day and night shifts.

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16 jobs

    • 6+ Yrs
    • $115.2K–$189K a year
    • New York City, NY; Austin, TX; Dallas, TX +2 more (Remote)

    ROLE SUMMARY The Senior Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native…

    Customer Support · Python · Java · Go · Golang

    2 days agoNewRemote
    • 5+ Yrs
    • $250K–$300K a year
    • San Francisco, CA; New York City, NY; Austin, TX

    Design segmentation, coverage and capacity models so each customer gets the service model that drives growth and headcount goes where it has the most impact

    Revenue Operations · Product · Customer Success · Support · Operations

    3 days agoNew
    • 7+ Yrs
    • Pay not listed
    • Austin, TX (Remote)

    This role exists to help ServiceNow partners adopt and succeed with Engage Central by combining solution consulting, onboarding and adoption, and first-line support in a single point of…

    Customer Service · Go · Security · Product · Sales

    3 days agoNewRemote
    • 4+ Yrs
    • Pay not listed
    • Austin, TX (Remote)

    Samsara’s Enterprise Services team uses a high touch engagement methodology to guide our largest customer segment, ensuring they adopt Samsara and continuously gain business value from…

    Automation · Product · Sales · Customer Success · Support

    6 days agoRemote
    • 10+ Yrs
    • Pay not listed
    • Austin, TX

    What you get to do in this role: The role of the Senior Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve…

    Customer Service · Product · Customer Success · Recruiting

    6 days ago
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    • 5-9 Yrs
    • $156K–$198K a year
    • Chicago, IL; Austin, TX (Remote)

    🚀 About WRITER WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With…

    Delivery & customer success · Go · Salesforce · Product · Marketing

    1 week agoRemote
    • Experience not stated
    • $132K–$184K a year
    • Chicago, IL; Austin, TX (Remote)

    🚀 ABOUT WRITER WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With…

    Delivery & customer success · Go · Salesforce · Product · Marketing

    1 week agoRemote
    • 5+ Yrs
    • $184K–$225K a year
    • Chicago, IL; Austin, TX (Remote)

    🚀 About WRITER WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With…

    Delivery & customer success · Go · Salesforce · Product · Marketing

    1 week agoRemote
    • 3+ Yrs
    • Pay not listed
    • Austin, TX; Chicago, IL; Dallas, TX +2 more (Remote)

    The Commercial Customer Success team supports hundreds to thousands of customers who depend on the Samsara platform daily. This team is dedicated to equipping every customer with the…

    Automation · Product · Sales · Customer Success · Support

    3 weeks agoRemote
    • 3-5 Yrs
    • Pay not listed
    • Austin, TX; Chicago, IL; Dallas, TX +2 more (Remote)

    Samsara’s Customer Education is looking for a creative Senior Instructional Designer. You’ll be part of an energetic team that will play a key role in Samsara’s growth and our customers’…

    Product · Sales · Customer Success · Support · Operations

    4 weeks agoRemote
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    • 2-4 Yrs
    • $90.7K–$108.8K a year
    • Austin, TX; Chicago, IL; Denver, CO +2 more

    Written-first customer support: Resolve technical inquiries primarily through email and ticket, and also through chat (Slack) and portal engagements. Join live triage sessions by video…

    Service Delivery - CSE · Security · Product · Support

    1 month ago
    • 6+ Yrs
    • Pay not listed
    • Austin, TX; Chicago, IL; Dallas, TX +2 more (Remote)

    Our Enterprise Select Customer Success Managers pick up where our Services team leaves off, working with our largest and most complex customers to drive adoption and maximize the…

    Product · Sales · Customer Success · Support · Finance

    1 month agoRemote
    • 6+ Yrs
    • Pay not listed
    • Austin, TX; Chicago, IL; Dallas, TX +2 more (Remote)

    Our Strategic Customer Success Managers pick up where our Services team leaves off, working closely with Samsara’s largest Fleet customers to understand their unique challenges, advising…

    Product · Sales · Customer Success · Support · Operations

    1 month agoRemote
    • 7-10 Yrs
    • Pay not listed
    • Austin, TX; San Francisco, CA

    Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver…

    Customer Success Americas · Sales · Customer Success

    2 months ago
    • 7+ Yrs
    • Pay not listed
    • Austin, TX; Chicago, IL; Dallas, TX +2 more (Remote)

    As a Solutions Integration Engineer at Samsara, you will be an integral member of the Professional Services Organisation responsible for helping Samsara’s most strategic customers build…

    Product · Sales · Customer Success · Support · Operations

    3 months agoRemote
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    • 3+ Yrs
    • Pay not listed
    • Austin, TX; Chicago, IL; Dallas, TX +2 more (Remote)

    Samsara's Commercial Customer Success team supports hundreds of customers who depend on our platform every day to manage their fleets, equipment, and operations. These customers don't…

    Product · Customer Success · Support · Operations · Embedded

    4 months agoRemote

About Customer Support Jobs in Austin, TX

There are 16 open Customer Support jobs in Austin, TX right now, posted by 7 employers, including Samsara, Writer, ServiceNow and Temporal. 5 of them were posted in the last seven days, and the newest on November 9, 2026.

Most openings ask for 3–5 years of experience; 1 suits entry-level candidates (0–2 years); 75% are remote and 0% hybrid; where employers publish pay, ranges run from $91K to $300K a year (median starting pay $156K); the skills asked for most are Product, Customer Success, Support, Sales and Go.

Every listing comes from the employer's own careers page and is refreshed twice a day (last update November 12, 2026). Apply opens the employer's own application page; there is no sign-up and no fee.

16
open jobs
7
companies
5
posted this week
$156K
median starting pay

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Frequently asked questions

How many Customer Support jobs are open in Austin, TX?

16 Customer Support jobs are open in Austin, TX as of November 12, 2026, from 7 employers. The list is refreshed twice a day from the employers' own career pages, and closed openings are removed.

Which companies are hiring for Customer Support jobs in Austin, TX?

Samsara (7), Writer (3), ServiceNow (2), Temporal (1), Cursor (1), Fastly (1) and MongoDB (1). Use the Company filter to see one employer's openings.

How much do Customer Support jobs in Austin, TX pay?

Among openings that publish pay (many US states require a pay range in the posting), yearly pay runs from $91K to $300K, with a median starting figure of $156K. Hourly rates are counted at 2,080 hours a year. These are the employers' published ranges, not guaranteed pay.

Are there entry-level Customer Support jobs in Austin, TX?

Yes: 1 of these openings ask for 0–2 years of experience. Choose "0–2 years" under Experience to see them.

Can I work from home in these jobs?

12 openings are fully remote and 0 hybrid, as stated by the employer. Remote roles are open to people in the US unless the posting names specific states. Pick Remote or Hybrid under Work mode.

Do I need to be authorized to work in the US?

Most US employers ask that you are authorized to work in the United States; postings often say whether visa sponsorship is offered. Each job page shows who may apply when the posting says so; check the full posting before you apply.

How do I apply, and is it free?

Open a job and press Apply: it takes you to the employer's own careers page, where you apply directly. askjobs does not collect resumes, act as a recruiter or charge anything.

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